Privacy Policy

Last updated: January 19, 2026

This Privacy Policy describes how GameVox ("we", "us", or "our") collects, uses, and shares information about you when you use our application, website, and related services (collectively, the "Service").

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: When you create an account, we collect your username, email address, and password (stored securely using industry-standard hashing)
• Profile Information: Any optional information you add to your profile, such as display name, avatar image, or bio
• Communications: Messages, files, and other content you share through the Service
• Support Requests: Information you provide when contacting us for support

1.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information:

• Usage Information: Information about how you use the Service, such as servers joined, channels accessed, and features used
• Device Information: Information about the device you use to access the Service, including device type, operating system, and browser type
• Log Data: Server logs that may include your IP address, access times, and error reports
• Connection Information: Technical data necessary for voice and video communication, such as connection quality metrics

1.3 Information We Do NOT Collect

We want to be clear about what we don't do:

• We do not record or store the contents of voice or video calls
• We do not scan your messages for advertising purposes
• We do not use tracking pixels or third-party advertising trackers
• We do not sell your data to data brokers or advertisers

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Create and manage your account
• Enable communication between users
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• With Other Users: Information you share publicly (like your username, avatar, and profile) is visible to other users you interact with
• With Server Owners: Server administrators may have access to activity logs and moderation tools within their servers
• Service Providers: We may share information with third-party service providers who help us operate the Service (e.g., hosting providers, email services), under strict confidentiality agreements
• Legal Requirements: We may disclose information if required by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
• Business Transfers: If GameVox is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.

After account deletion:

• Your profile information is deleted immediately
• Your messages may be retained in anonymized form or deleted based on server settings
• Some information may be retained in backups for a limited period
• Certain information may be retained as required by law

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit using TLS/SSL
• Secure password storage using industry-standard hashing algorithms
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure infrastructure hosted with reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@gamevox.com.

7. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Service, you consent to the transfer of information to countries outside your country of residence.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on the Service or by sending you an email. Your continued use of the Service after the changes take effect constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• By email: support@gamevox.com